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the supervisor very rude talking down to me, acts like she doesnt want to help you, acted as if I was trying to pawn fake jewelry, i was getting loans because i have changed jobs i have over 1,000 worth of jewelry there i have never forfieted anything i have always came and got it, she gets mad if i ask for the assistant manager, its just very uncomfortable for me, this is the first time I have dealt with a pawn shop, i have had a bad time at 3 cash americas here in Louisville, choice pawn was the best out of these 4, one store didnt use a jewelers loop, and when i asked she said she can see perfect and refused some of my jewelry saying theres no markings but there was you cant see without loop. but i didnt say anything. sometimes it seems as if they just playing games with you cause they know you need some money and act like its a joke or dont care at all, so I am done with pawn shops, tired of the atitudes and games soon as I pay off my loans and get my stuff, I will not go back, I really dont understand i just needed a place to get a loan from time to time

Review about: Cash America Customer Care.

Reason of review: members of staff manager.

I liked: 2 of the staff, Asistant manager at shelbyville rd very helpful.

I didn't like: Way the manager talked to me and acted toward me, Staff acted as if they dont want to help you.

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